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| Relocation: | limited | | Work Visa: | no | | Job Description: | JOB SUMMARY:
Provides assistance to the account manager and Sr. Account Executive in the day to day management of accounts, high degree of organizational skills and excellent communication. Direct client contact and interaction with all areas of internal staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Assist Sr. Account Executive in the project management, trafficking, implementation and analysis of Internet and DRTV advertising campaigns.
2. Assist with management of lead generation and email marketing programs
3. Creative process and media planning participation
4. Assist with ad-hoc reporting and analysis
5. Assist in analyzing databases to support performance reporting and forecasting
6. Perform market research and competitive analysis to assist sales and business development
7. Assist account managers with business reviews and strategy development
8. At least one year experience in email marketing and direct marketing preferred
COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving
Identifies and resolves problems in a timely manner;
Gathers and analyzes information skillfully;
Develops alternative solutions;
Works well in group problem solving situations;
Uses reason even when dealing with emotional topics. Customer Service
Manages difficult or emotional customer situations;
Responds promptly to customer needs;
Responds to requests for service and assistance;
Meets commitments.
Interpersonal
Focuses on solving conflict, not blaming. Team Work
Exhibits objectivity and openness to others' views;
Gives and welcomes feedback;
Contributes to building a positive team spirit;
Supports everyone's efforts to succeed.
Oral Communication
Speaks clearly in positive or negative situations;
Listens and gets clarification;
Responds well to questions Written Communication
Writes clearly and informatively;
Edits work for spelling and grammar;
Varies writing style to meet needs;
Able to read and interpret written information.
Quality Management
Looks for ways to improve and promote quality;
Demonstrates accuracy and thoroughness. Organizational Support
Follows policies and procedures;
Completes administrative tasks correctly and on time;
Supports organization's goals and values;
Benefits organization through outside activities;
Supports affirmative action and respects diversity.
Ethics
Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically;
Upholds organizational values.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION/EXPERIENCE:
Bachelor’s degree and at least 2 years experience working in marketing or advertising environment; customer acquisition and/or direct mail and email marketing; experience with lead management, direct mail, media or advertising reporting systems, MS Word, Excel, PowerPoint. Knowledge of Access to manipulate data and SQL experience a plus. Motivated self starter willing to take ownership of projects and accepts accountability. Ability to meet deadlines in a fast paced environment.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts.
The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell.
The employee is occasionally required to stand; walk; sit; climb or balance and stoop, kneel, crouch, or crawl.
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